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Here To Help

Frequently Asked Questions


Do you ship worldwide?

Yes! However depending on your country/region lead times and shipping costs may vary. If you are unsure about your country/region please contact us and we will be happy to help.

Are your products made to order?

Yes, occasionally our products are made to order. Because of this we can’t accept returns on those items but we can exchange them for another size. If you are unsure about your item’s status then please contact us for more information.

Can i learn more about the concept behind your brand and collections?

Of course! Just contact us via email and we will be happy to share the artistic and philosophical direction of Royal Soul with you.

Do you use real fur?

No! Royal Souls extend beyond humans… We are proud to say all our fur is vegan.

who designs your pieces?

All pieces are designed by Max Taliaferro.

Do you stock in retail stores?

No. Currently we stock exclusively online. This allows us have full control over our designs and creative process. Royal Soul attempts to exist outside of traditional seasons because making sure our pieces are timeless and considered down to the finest detail is more important to us than meeting retailer quotas.

Do you collaborate with brands, artists, designers, events, concerts etc?

Yes we do. However we are very careful about this process as the ethos’ of our brands must align. If you would like to enquire about a collaboration or would like more information then please contact us via email.